Technical Support Officer

  • Providing technical support to clients related to their services or website
  • Create, resolve, or escalate tickets/jobs on a daily basis
  • Implementing or migrating to popular CMS systems like WordPress, OsCommerce, Magento CE, Joomla, Drupal and more. Make code changes if required
  • Administer the Active Directory and Modus Mail system for server permissions and email issues.
  • Web server administration
  • Backup and restoration management

Systems and Technology

  • cPanel

    https://cpanel.net/

  • Joomla

    https://www.joomla.org/

  • Magento

    http://www.magento.com/

  • Wordpress

    https://wordpress.com/

You can view my previous role as Website Administrator & Systems Support Officer at Attorney's General – OFLC.

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